PayByPhone Service Becomes Even More Accessible to Residents and Visitors of Seattle
SEATTLE (01/05/2017) – The Seattle Department of Transportation (SDOT) announced that as of January 3, 2017, it has eliminated the 35 cent transaction fee charged to consumers who use the PayByPhone parking app. SDOT will now reimburse PayByPhone for mobile parking payment services instead of charging the user fee. Currently in Seattle, PayByPhone payment represents about 14% of all on-street paid parking transactions. That accounted for about 1.4 million transactions in 2016.
“We are excited about improving people’s customer experience when they park,” said SDOT Director Scott Kubly. “Removing the user fee improves the easiest way to pay for parking, making it more convenient than ever.”
“By absorbing the convenience fee, the PayByPhone service becomes even more accessible to residents and visitors of Seattle,” explains Kush Parikh, President and CEO of PayByPhone. “Not only can you pay for parking directly from your phone, but people love that they can extend their parking session from anywhere.”
The app can be downloaded for free on the Apple Store or Google Play, and stores user's credit and debit card information. They can also receive text messages when parking is about to expire and can extend their parking without returning to their cars. This year, the City will work with PayByPhone to expand payment options to include Apple Pay and Android Pay.
To celebrate the dropped fees, PayByPhone is giving Seattle residents and visitors a chance to win free parking for an entire month. Full contest details can be found at www.paybyphone.com/Seattle.