The people that make it happen.

Carmen brings fifteen years of parking, transportation, and mobility industry experience alongside a keen interest in relationship management. Carmen is a respected sales leader and an active participant in many industry organizations. As such, Carmen prides herself in viewing parking solutions from the client’s perspective. She has the knowledge and background to customize operations to serve any need. Recently promoted to Managing Director of North America for PayByPhone, Carmen is responsible for functional aspects and members of the Commercial team in the US and Canada. This includes Sales, RFP, Marketing, Implementation and Client Success groups. Working closely alongside the Chief Client Officer, Global and other PayByPhone operative departments, Carmen’s top focus is to deliver results that are aligned with PayByPhone’s overall growth strategy and ensuring that the clients are happy, all while creating a team that promotes personal and professional growth and development.

Teresa has more than 20 years’ parking industry experience. Prior to joining PayByPhone in 2019, Teresa served as Ohio University’s Parking Operations Supervisor for nearly 20 years where she also earned her undergraduate and graduate degrees as well as achieved IPMI’s CAPP certification. At PayByPhone, Teresa is responsible for sales and customer relationship building. Teresa leverages her operational background along with her extensive training in customer service leadership to tap into her customers’ needs to ensure our services match their desired outcomes. Her personable and client-focused approach allows her to create long-lasting relationships that build trust and are the key to PayByPhone’s and the client’s success.

Cameron joined PayByPhone in 2019 as an Implementations Specialist, after 20 years of experience in hospitality, customer service, and operations. Cameron's experience has lead him to his current role of Implementations Manager and Interim Onboarding Manager. After completing his undergraduate degree, Cameron worked in a variety of industries before joining the PaybyPhone team. Utilizing his years of customer service experience, he works to ensure that the customers needs are met and exceeded daily and focusing on growing and strengthening customer, client and employee relationships.

Virginia joined PayByPhone in 2021, as the Marketing Coordinator for North America. Since then, she has moved into the Marketing Specialist role serving the North American market in all B2A, B2B, and B2C endeavours. Her background in Marketing and Design drives her to remain curious and creative when thinking of new campaigns and efforts to drive PayByPhone’s adoption and awareness for the business and for our clients.