Cookie Policy

Introduction

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PayByPhone uses cookies, pixels, and other similar technologies to collect information to better understand how you interact with the Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to improve our Services.

You may update your cookies preferences at any time by opening the “Cookies settings”.  Please note that restricting cookies may impact the functionality of our Services.

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What is a cookie

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A cookie is a small data file that is transferred to your computer's hard disk. PayByPhone may use both session cookies and persistent cookies notably to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to improve our Services.

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How to control and delete cookies

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If you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how. Please note however that restricting cookies may impact the functionality of our Site.

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Cookies we use and why we use them

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Cookies are small pieces of data that can be embedded in images on PayByPhone websites, our Applications ore-mail communications. They may involve the transmission of information directly to us, to another party on our behalf or to another party in accordance with our privacy policy. We may use these technologies to bring together information we collect about you.

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Cookie List

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A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

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Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

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Cookie Subgroup
Cookies
Cookies used
secure.paybyphone.com
ASP.NET_SessionId, ClientSettings
First Party
secure.paybyphone.com
_NS, OptanonAlertBoxClosed, OptanonConsent, PHPSESSID,geoip-country-code, cookie-primary-language
First Party
secure.paybyphone.com
_NS, ClientSettings
Third Party
onetrust.com
__cfduid
Third Party
cookielaw.org
__cfduid
Third Party

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Cookie List

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A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

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Strictly Necessary Cookies

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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

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Cookie Subgroup Cookies Cookies used
secure.paybyphone.com AWSALB, AWSALBCORS, ClientSettings, ASP.NET_SessionId First Party
www.paybyphone.com PHPSESSID, OptanonConsent, OptanonAlertBoxClosed, dd_cookie_test_, cookie-primary-language First Party
www.paybyphone.be _NS Third Party
secure.paybyphone.fr ClientSettings, ASP.NET_SessionId Third Party
onetrust.com __cfduid Third Party
cookielaw.org __cfduid Third Party

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Performance Cookies

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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

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Cookie Subgroup Cookies Cookies used
paybyphone.com _gat_UA-nnnnnnn-nn, _ga, _gid First Party
m2.paybyphone.com _dd_s Third Party

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Functional Cookies

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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

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Cookie Subgroup Cookies Cookies used
www.paybyphone.com __atuvc, __atuvs First Party
bamboohr.com _cfuvid Third Party
cdn.webflow.com _cfuvid Third Party

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Targeting Cookies

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These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

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Cookie Subgroup Cookies Cookies used
com _fbp First Party
www.paybyphone.com _fbp, _rdt_uuid, _gcl_au First Party
paybyphone.com _gcl_au, _fbp, _rdt_uuid First Party
doubleclick.net test_cookie, IDE Third Party
www.facebook.com Third Party
s7.addthis.com __atuvs, __atuvc, __atrfs Third Party
youtube.com VISITOR_PRIVACY_METADATA, CONSENT, VISITOR_INFO1_LIVE, __Secure-xxxxxxx, YSC Third Party
www.youtube.com TESTCOOKIESENABLED Third Party
addthis.com uvc, loc, xtc Third Party
twitter.com guest_id_ads, guest_id_marketing, __cf_bm, guest_id, personalization_id Third Party
t.co muc_ads, __cf_bm Third Party

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Performance Cookies

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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Third party services

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PayByPhone uses a variety of services hosted by third parties on our Site to help provide our Services, such as hosting our PayByPhone account, and to help us understand the use of our Services.

These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request.

Approved third parties may also set cookies when you interact with PayByPhone Services. Third parties include providers of measurement and analytics services, social media networks, and advertising companies.

Below you will find more detailed information on selected providers.

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Use of Third Parties

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Plausible

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We may use Plausible to track website analytics. Plausible is GDPR, CCPA, and cookie law compliant as it doesn’t use cookies and doesn’t collect any personal data. Plausible does not track people across their devices and across websites and apps that they visit. View Plausible’s data policy: https://plausible.io/privacy.

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General

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We may at any time change or repeal this Cookies Policy, the Terms and Conditions, the Privacy Policy, Legal Notice, or any other portion of the Services at any time. You will be notified of any change in the manner provided by applicable law prior to the effective date of the change, including either by email or by posting such update on our Sites. All such amendments, updates, modifications, replacements, versions, or revisions are effective immediately upon posting on our Site.

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You specifically agree to accept such notice of change by notice sent to the last electronic mail address you have provided to us. However, if the change is made for security purposes, we can implement such change without prior notice. Should you decide that you no longer agree to accept changes or notices electronically, we may cancel or suspend this agreement, or any features or services of the Account described herein at any time.  

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All references in this Cookies Policy to the Terms and Conditions, the Privacy Policy, the Legal Notice, and any other Services matters are references to the same as they are amended, updated, modified, replaced, or revised. All capitalized words used but not defined in this Cookies Policy shall have the meanings given to them in the Terms and Conditions.

For further information on our privacy practices and contact information for PayByPhone Data Protection Officer, please see our Privacy Policy.

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Customer Support Centers

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If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by contacting our support centers as laid out in our Terms and Conditions and our Privacy Policy.

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